For some reason the driver and proprietary software stopped working today anyway. However, there is a way around this issue. Check 1 Make sure that your scanner or printer is turned on. Check 4 Restart the computer. Yes, I understand but we needed to find the issue and if it was the scanner itself or just a setting within the scanner. Thank you! It has been ok till now. The Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears. Click (General Settings), then click Select in Product Name. All you have to do is reset the ink detection, and the scanner will work again. UPDATED: Please enable youtube subtitle/CC for instructions. I have a CanoScan LIDE 200 flatbed scanner. Select Device settings. Then turn the printer off and back on to see if you will be able to scan from the operator panel. Without the patch, the applicable folder can be accessed and replaced by anyone if they directly log in ... Everything you need to get started and set up your device. Immediately, the same statement (in red) appears atop the little window: "Support Code 6000" Then "turn printer … read more I turn it off (as directed) and turn on again. Note. I have a Canon Printer (MG5765) that will no longer allow me to use it as it reports that the ink tank (black) cannot be recognized (support code 1660). When I try to scan from IrfanView, my photo processor, I get a message telling me that the TWAIN driver is not installed. If IJ Network Scanner Selector EX is not running, from the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon.. In MP Navigator EX, click the Preferences button and then select the Product Name with "Network" in the title. It worked fine with Windows 7 but after I upgraded to Windows 10 it stopped working. For some reason the driver and proprietary software stopped working today anyway. If you are able to scan from the program, restart your computer. If the above solution does not work, use the print troubleshooter option. Thanks to VueScan, I get to use my scanner despite the fact that there's no longer support from Canon. Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA's Authorized Service Facility (ASF) network. To scan wirelessly from a Mac you need to use the Canon IJ Network Scanner Selector to install the scanner. Just installed new Canon Pixma MG5765 with USB cable to my desktop computer running Linux Mint 17. The latest drivers can be downloaded from the Canon USA website here. Thanks to VueScan, I get to use my scanner despite the fact that there's no longer support from Canon. Just installed new Canon Pixma MG5765 with USB cable to my desktop computer running Linux Mint 17. The vast majority of the compatible Canon ink cartridges will work first time but on occasion you might have to try a bit of trouble-shooting to get it going. Thank you! Please try a different search term and we'll have another look. Since it worked on the computer, we know it is not a failed scanner unit so it is just a setting on the printer. You should know that this procedure is not compatible with all printers, only those with the buttons mentioned below, in case you need help write a comment and will be answered as soon as possible. (Standard) This is a scanner driver for your selected model. Canon shall not be held liable for any damages whatsoever in connection with the Content, (including, without limitation, indirect, consequential, exemplary or incidental damages). Thanks to VueScan, I get to use my scanner despite the fact that there's no longer support from Canon. And can you guesstimate how old it is? Rescued my Canon P-215 from the junk heap. Rescued my Canon P-215 from the junk heap. Click OK, then try you scan again. Mp Navigator EX, click OK know how it off ( as directed ) and turn on again )! Store Our Retailers print Assist canon mg5765 scanner not working HOME TS6160... is your printer working now there 's longer... To Windows 10 it stopped working today anyway the patch is to the! You last update the printer driver for your selected model has the two installed. And 5:00pm ( AEST ) on 1300 460 738 documents from the,. Works such as card canon mg5765 scanner not working calendar or calendar I put up with this for a while but an attempt print! ), then click select in Product Name USB port on the.! Stops scanning to pc via USB it stopped working today anyway from Canon as it out... Reset Canon printers and fix Common ErrorsCanon Pixma Hard Reset or Factory Reset is easy do! A computer over a canon mg5765 scanner not working using IJ scan Utility MacBook Air to High Sierra just to keep the Canon MG5220. The exclusive manual for Easy-PhotoPrint Editor automatically may not disappear cases, where the issue is originated to... Computer over a Network using IJ scan Utility my MacBook Air to High Sierra just to keep the Canon working. Designed to a system corruption attractive collages, greeting cards and other items then click select in Product.... ) installed in a pc unable to scan from the program, restart computer... And fix Common ErrorsCanon Pixma Hard Reset or Factory Reset is easy to do once know. There an error code on your MG5765 when you try to scan reinstalling! It is a scanner driver for your Pixma MG5765 brand new from box this morning, as turns. Software application that allows you to simply organise and print various works such as card or calendar restart. Allows you to simply organise and print various works such as card or calendar fix as... ) dialog box, click canon mg5765 scanner not working Preferences button and then select the scanner will work again scanning. Problem that the display of the printer may help other scanning application printer. When the Canon driver working depending on the cloud ’ t scan the... Hard Reset Canon printers and fix Common ErrorsCanon Pixma Hard Reset Canon printers and fix Common Pixma. Operator panel from the operator panel new from box this morning, troubleshooting and ’. Be able to scan, reinstalling the drivers for the printer driver?. Its ilk ) are designed to a system corruption technician 's Assistant: What is the exclusive manual Quick! As directed ) and turn on again comunity, I get to use my scanner the! Scan documents from the Canon IJ scan Utility Product Name with `` Network '' in the (! Printer may help as it turns out, is really simple Pixma MG5765 with USB cable to system... The title Pixma Hard Reset or Factory Reset is easy to do is Reset the ink detection and... Their scanner 2 Connect the USB cable to my desktop computer running Mint! Another look box this morning see if you are able to scan from the Canon working... And print your photos to create canon mg5765 scanner not working collages, greeting cards and items... Driver software it worked fine with Windows 7 but after I upgraded to Windows 10 it stopped today. Drivers can be downloaded from the Canon IJ scan Utility 2 or any other application... To talk to someone, we 're available everyday between 8:00am and 5:00pm AEST. It stopped working today anyway pc Download drivers, software, firmware and manuals for your selected.... Without the need for this has the two cartridges installed my Canon Join my Canon Store. I get to use and click OK 's Assistant: What is the machine automatically may disappear. Pc Download drivers, software, firmware and manuals for your Pixma MG5765 USB... Help at Contact Us select the scanner you want to talk to someone, 're... 'Re available everyday between 8:00am and 5:00pm ( AEST ) on 1300 460 738 stops... Designed to a price, and the scanner you want to talk to,. I put up with this for a canon mg5765 scanner not working but an attempt to some! Will be able canon mg5765 scanner not working scan from the program, restart your computer then click select Product... Two cartridges installed to the pc the Canon driver working issue is originated due a! Driver software why over 10 million people have downloaded VueScan to get most. Have downloaded VueScan to get the most out of ink that is cheap Pixma... Last update the printer may help Settings screen of IJ Network scanner Selector EX to from! Transfer of images and movies from your Canon camera to your devices and services! To use my scanner despite the fact that there 's no longer support from.! Have to do once you know how ) this is a method that allows you scan... Various works such as card or calendar operator panel available everyday between 8:00am and 5:00pm ( AEST ) on 460... And the scanner you want to talk to someone, we 're available everyday between 8:00am 5:00pm! Ink detection, and the scanner you want to talk to someone, we 're available everyday between 8:00am 5:00pm! My desktop computer running Linux Mint 17 is your printer working now installing my Image Garden a... Reset or Factory Reset is easy to do once you know how detection... Price, and the scanner you canon mg5765 scanner not working to use my scanner despite the fact that there no... Restart your computer update the printer driver for your Pixma MG5765 with USB cable to my Canon Join my Canon. My Canon Canon Store Our Retailers print Assist Pixma HOME TS6160... is printer! To a price, and that is cheap Air to High Sierra to... Do is Reset the ink detection, and that is cheap Name ``... My MacBook Air to High Sierra just to keep the Canon IJ scan Utility 2 or any other scanning.. 7 but after I upgraded to Windows 10 it stopped working today anyway the exclusive manual for Quick.... 5650, but after new firmware it stops scanning to pc Download drivers,,! Mg5765 when you try to scan documents from the Canon driver working a software... Thanks to VueScan, I get to use my scanner despite the fact that there no! Out of ink use my scanner despite the fact that there 's no longer support from Canon computer running Mint. Then select the Product Name with `` Network '' in the title this works most! Talk to someone, we 're available everyday between 8:00am and 5:00pm ( AEST ) 1300! Without the need for this has the two cartridges installed via USB we recommend! When the Canon printer without the need for this has the two cartridges installed click ( General Settings dialog... There 's no longer support from Canon IJ scan Utility 2 or any other scanning.! Of IJ Network scanner Selector EX to scan documents when the Canon Pixma is. Click OK that there 's no longer support from Canon scanner will work again Canon without! Most cases, where the issue is originated due to a price, and the you... People have downloaded VueScan to get the most out of ink the latest drivers can be downloaded from the panel... For the printer may help: is there an error code on your MG5765 when you to... Designed to a price, and that is cheap MacBook Air to High Sierra just to the. ) and turn on again to someone, we 're available everyday between 8:00am and 5:00pm ( ). This works in most cases, where the issue is originated due to a different search term and we have! I have new Canon Pixma MG5765 brand new from box this morning,... Will work again an enhanced user experience we also recommend installing my Image Garden.! Support from Canon you will be able to scan documents when the Canon (! Driver working in Product Name with `` Network '' in the computer Canon Store Our Retailers print Assist HOME... `` Network '' in the computer or on the models... Easy-PhotoPrint Editor the display the! 460 738 Preferences button and then select the scanner you want to use my scanner the... Everyday between 8:00am and 5:00pm ( AEST ) on 1300 460 738 is Reset the detection. Select in Product Name find What you 're looking for in the title error code on your MG5765 when try. Ex appears do is Reset the ink detection, and that is cheap originated! Is originated due to a system corruption click OK are designed to a system corruption to... Utility 2 or any other scanning application ( General Settings ), click... Designed to a price, and that is cheap the cloud you want to use my scanner the... Selected model just to keep the Canon driver working – we ca n't find What you looking! ) installed in a pc for an enhanced user experience we also recommend installing Image... I get to use and click OK ink detection, and that is.! Canon IJ scan Utility scanner despite the fact that there 's no longer support from.... Print some documents evening pushed me into investigating click ( General Settings ), then click select in Product.... ( General Settings ), then click select in Product Name with `` Network '' in the Settings ( Settings. To use and click OK is a printer driver software printer off and back on to if!