175 verified user reviews and ratings of features, pros, cons, pricing, support and more. Made our help desk process much more fluid. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. Another thing I like is the remote access redundancy. The KACE SMA could improve the ticketing process of projects. Has automation abilities to manage monitoring and support. I thought it was based on NMS installs but turns out it is per device not per listener. Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. New dashboards to keep NinjaRMM users up-to-date on the most pressing … We work hard to make sure our platform is simple to use, offers a beautiful UI, and … All I need is the person's username, and Ninja is able to find the PC they are logged into. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. What is NinjaRMM? Ideal for IT professionals and managed service providers, NinjaRMM provides all … Visit Website . Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. The ability to see performance, files, programs, etc all in one spot is extremely efficient. Alerts can help catch problems proactively Create your own custom dashboards. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … Overall, Ninja RMM is a significant tool for endpoint management. Completely customizable to your needs, preferences and work style. Pros: I love you much easier this makes my job. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. Remotely able to run scripts and restarts services from the mobile app. It helps to work at full strength even in a low workforce. Pros: Very easy to use Integration with third party software. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Cons: It feels a bit restrictive at times. Don't be a commodity – deliver best-in-class service that can't be replaced. Use customizable ticketing options to set different service boards, priority, and status. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. NinjaRMM is the easiest RMM you'll ever use. Overall: I’m very happy with Ninja. Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. Remote access fails probably 1 time a day where I need to ask a user to reboot. HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. Provide superior, more responsive customer service. Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Cons: TeamViewer has issues sometimes. I have been benefiting from a partnership with them for 5 years now. Cons: The implementation process was time taking. (This may not be possible with some types of ads). Deployment, User, NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. The design and its services are easy to adopt. Weighing in at 20MB Using it for administration of servers and desktops for an MSP is a no brainer. Compare NinjaRMM alternatives for your business or organization using the curated list below. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Pros: It is easy to use and setup. Excellent technical support. Cons: It's a little pricey. The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. The platform simply just works! Highly recommended. If there is a command you run a lot you can create a script to easily run it again in the future. Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Highly recommended. If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … For NinjaRMM … Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. Pros: Ninja has an extremely easy UI and is very logical. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. It’s fast, accessible from anywhere, and intuitive to use. Just make them a Ninja account, no more RDP!! I understand that I can withdraw my consent at anytime. Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. Pros: Ninja RMM makes monitoring more convenient and in realtime. it was a great experience using this. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. I liked that being able to get full security alert and automation. You have to click the back button on your browser which is blah. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Makes visualization of the truth Ninja to be provided management of my customers their... Into remote management and definitely makes life much easier this makes my as. In real-time killer job of expanding the set of tools and integrations that make Ninja even better hits sweet... 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