If I press and hold the "q" at logon screen it pops up the restart/shutdown menu The problem is that certain keys on the keyboard are not working. some keys on the keyboard will not work. For the next few weeks they mostly worked, but occasionally would stop working for a few minutes at a time. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Before beginning to any fix it is recommended to restart your computer as many problems (Hardware or Software) can be fixed instantly through a restart. And last night I started the plane and in the activation box I tried every letter and they all work but the Z. commented Dec 16, 2015 by jroberts ( 19.3k points) You'll need to attach the log.txt file to the comment, not paste the text in. For about one year the "Fn" key hasn't been working and just yesterday the keys "Q A Z CAPS LOCK TAB 1 ESC" stopped working for no reason. You can help protect yourself from scammers by verifying that the contact is a Win 7 ALL How-tos Win 10 Win 8 Win 7 Win XP Win Vista Win 95/98 Win NT Win Me Win 2000 Win 2012 Win 2008 Win 2003 Win 3.1 E-Home Office PC Games Con Games Drivers Linux Websites E-Photo Hardware Security Coding PDAs Networks iPhone Android Database CPUs Solaris Novell OpenVMS DOS Unix Mac Lounge You might have created some macros by mistake, and that might be the reason for not working keys. Eiolei, Mar 10, 2017 #2 Like Share. I understand that you have an HP Pavilion 14-n012ax Notebook PC. left key, right key, up and down they are working – Suresh Jan 9 '14 at 9:54 2 Explain what you mean by "not working". and shift key is not working Original Title: KEYBOARD PROBLEMS. After getting the keyboard back from Toshiba the vfe3 and /;o9 keys do not work on either keyboard. In My Laptop keyboard's few keys are not working [Caps, A, Z, Q, 1 and Esc], also sometime it working fine on startup with few seconds. First let me say that the keyboard is not wet. You can follow the question or vote as helpful, but you cannot reply to this thread. Either shutdown the shortcut program or try brushing your fingers of the fore mentioned keys to loosen them. Symptoms. 0. 2. I read that few keys do not work like the A, Z, Q and 1 and the caps lock key. I called DELL support just to check what my options were and some joker there quoted me $349 Canadian dollars for the repair. That means the problem is active under the operating system . The a, q, z, 1, " keys are working properly. 1,449 posts. Last edited: Mar 10, 2017. The evidence indicates towards a hardware issue. The laptop was 14 months old, just out of warranty, when we noticed the issue. Select Product Version. Other keys seem to work fine. The a,z,q, tab, and caps lock keys don't work properly. Hello, I have HP Pavillion n020ax with Windows 10 64 bit installed.. On my internal keyboard some keys are not working..e.g. Lenovo Inc. View View. Applies to: Comfort Curve Keyboard 2000. ferdz30 Posts 1 Registration date Monday January 28, 2013 Status Member Last seen January 28, 2013 - Updated on Jun 8, 2017 at 03:28 AM jtupp9 - Mar 9, 2020 at 09:55 PM. All buttons are next to each other. Is the smartphone you are using having an issue? ___________________________________________________________________, _____________________________________________________________________________________. After that again its going to disable. The problem is that certain keys on the keyboard are not working. I try all the usual tricks: power off/on, with/without the cover, clean the connection, try the 30 second press the power switch restart, bang it, kick it. Got a strange one here, we have a Toshiba Satellite Pro 660D running Windows 7 64 bit, in normal and safe mode the q,a and z keys don't work so difficult to log in unless your username or password doesn't have those letters. 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