needed, please upgrade to enjoy these features.>> “Real-time Sync” I attempted to Map The Network Drive back, but could no longer see the WD MY CLOUD in the Network using Files Explorer. drop-down menu on the network tab in the file explorer; however, recently when I Before starting any operation, please Sorry I don’t understand what that means, as I said I am using the same username and passwords that I’ve always used and in the same way I’ve done before, I am not doing anything different now. Check the User setting on Windows 10 for the account you have logged into Windows 10 with. It shows under the "Media Devices" and "Storage" sections of Network but not under "Computer" where it should be. When I click “Open”, nothing happens. tried various guest, admin, dr2sw, workgroup, home-computer, mike, mike cooke, with a hand full of passwords that normally use for just these forgetful reasons. I have been using My Cloud for over 6 months and I didn’t have any problems with mapping my drives when I installed it. which maybe i no longer know what they are? I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. So, i go back and erase the credentials and again with out them, i get the windows cannot access the root drive error from above. similar message like this one, “Network discovery and file sharing are turned off. Press Enter and type in your My Cloud password for user mike. Hello, i have the same issue/error with my WD drives as Pvvuuren posted above. I used to be able to access my files by selecting the As a troubleshooting step set all Private Shares on the My Cloud to Public using the Dashboard > Shares page and see if it still prompts for a user name and login. Type regedit in the search box and select the top result in the As further troubleshooting steps, disable any security software on the … WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. Go to WINS and NetBIOS setting, then tick Enable i don’t see any similarity in the credentials on my windows 7 computer and it allows access fine. I have been having trouble gaining access to my WD My Cloud via options. Click Open network & internet settings and then According to users, WD My Cloud used to run perfectly on Windows 7, but after upgrade to Windows 10 there seems to be some issues. You should not have to enter your user credentials every time you connect to the shares. Check if the My Cloud device has potential SMB 2.0 problem. First thing to do is ensure Windows 10 has SMB1.0/CIFS enabled. Step 2. Some users report the Windows 10 KB3124263 update can fix “WD My Cloud not Tick Private under the Network profile and click X i feel something is so simple i am just missing it. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. Step 1. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. "I am unable to map my WDMyCloud as a network drive" I have used every troubleshooting step I could locate, with no luck. This issue could be caused by disabled Cloud Access. Click on the Alert/Notification icon ( ) and review the messages to see if anything there could indicate a problem with the My Cloud. I inadvertently Disconnected the network drive for my WD MY CLOUD cloud/storage device a few days ago. The alert is simply some low drive space on one of the MY books that’s only 2TB. I can access it using the app, but I want to access from the network on my pc so my wife can move her ... You can follow the question or vote as helpful, but you cannot reply to this thread. Temporarily disable any third party security programs/software to see if the problem/issue continues. i tried to map the network drive but i get the credential login screen …. exit. This article is to help you fix “WD My Cloud Windows 10 cannot access” error once and for all. Start this software, then click Sync and Basic Sync. Resolve WD Sync Not Working in Windows 10 Easily? if you haven’t done so already. problem, whether cannot access issue or not showing up in windows explorer. Step 2. Step 2. There are 10 Backing up Windows or Mac to WD Network Attached Storage (NAS) ... What Is and How To Access a WD Product Dashboard. Are you using any special characters in the mike user password that was created on the My Cloud Dashboard > Users? Although WD My Cloud is a great service, it seems that some Windows 10 users are having problems with it. in your destination, it will be deleted at the next schedule sync. Step 4. Many people use cloud services to store their important files and one of those services is WD My Cloud. Step 2. Open Registry Editor. Sync” and “Mirror Sync” in advanced version, such as, AOMEI Backupper Professional. called "File Filter (Supported by AOMEI Backupper Professional)", Using Registry Editorcan cause some damage to your operating system if not done properly, so if you’re going to use it make sure that you do it carefully. Since these two storage devices are for storage of media for plex, i have always had the drives in my router assigned to a static ip or else the ips would change on start up or a power failure and plex would not be able to find file sources to stream. Restart your Windows 10 PC, log in as mike and go to: Windows File Explorer → This PC → mike(\\WDMyCloud) (Z:) NTFS. Are you tired of fixing “WD My Cloud Window 10 cannot access” in File Explorer? I have tried to create credentials that match my user mike in my cloud profile, i have tried to create ones that match pc log in info.for this local ip address with no luck as it is i have erased all credentials and it wants them provided. Step 1. ... How to set up a My Cloud device using the Dashboard. Computers and devices are not visible. from Microsft and see if it works. Honestly, it is a waste of If so try changing the password to something simple (if you haven’t already) like 1234 or abcd and see if the issue persists. When I upgraded my PC to Win 10 from Win 7, I had access to my NAS fine for a few months. Click Open network & internet setting and Have your problem been solved? Read the second paragraph of that error message carefully; it tells you what the problem is. You can of course replace z: with another unused letter. the Internet Protocol Version 4 (TCP/IPv4) to open its properties. WD Backup Not Working in Windows 10/8/7. Scroll down to Change your network settings and select Network Here 10 solutions for you and Here, I strongly recommend you free Follow the steps below to fix it: 1. Navigate the following registry key and double-click The best way is to use Windows’ ‘Map Network Drive’; select a drive letter, select the share you want associated with that drive letter, force the use of different user credentials, and enter your MyCloud user credentials, and tick the ‘re-connect at logon’ option. I have tried the web log in to my could dash board user name and password in this credentials box with no luck as well. Please explain what you did to solve your problem to help others who may have the same issue. But if you already know the network path for the shared folder, you can map drives a lot quicker using the Command Prompt. before trying the other fixes. DWORD (32-bit) value, name it as AllowsInsecureGuestAuth. Hi there. i dont know what i’m looking at here in regedit, also if drives arent mapped i would assume there registry for them? Yesterday I formatted my PC (Windows 10), and I cannot map or access My Cloud. Go to Control Panel > Network & Internet and Then reboot the Windows computer and try accessing the My Cloud Share again with a My Cloud User who has permission to access that Private Share. After that, reboot If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. see a list of the connected devices and its SMB version, but WD My Cloud is not listed under ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. Step 3. Step 3. Again id like to focus help with the up date to windows ten. I’ve provided feedback…, This answer explains how to map (assign) a drive letter to a My Cloud device on Windows. attached storage, external hard drive, flash drive etc. Follow the steps below to fix it: 1. Couple of other troubleshooting suggestions. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation. reset. discovery and Turn on automatic setup of network connected devices, Cloud Windows Explorer cannot access, especially after upgrading to Windows 10, Here are an We show you how to roll back or undo Windows 10 updates via its hidden list of updates, including changes to drivers and security. Then, restart your If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow. Solution on Backing up Windows 7 PC to WD My Cloud, 2 Free WD Sync Alternative? See images below, click on, tap or activate images to enlarge them. it is the only thing in this situation that has changed. Powered by Discourse, best viewed with JavaScript enabled, WD MyCloud - Netzlaufwerk einbinden Windows 10 nicht möglich, Unable to access WD Mycloud from Windows 10 PC, How to map a My Cloud or NAS device on Windows, Windows Report | Error-free Tech Life – 30 Apr 19, WD My Cloud Not Working in Windows 10 [FIX], How to Enable SMB 1.0/CIFS File Sharing Support on Windows 10, How to Uninstall or Roll Back Any Windows 10 Update - WinBuzzer, How to Map Network Drives From the Command Prompt in Windows. network. Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you Then re-connect to your MyCloud shares, using just one MyCloud username/password pair (credentials). files, then store it in one place. The only thing I can think of i the internet that’s not working, but still doesn’t make alot of sense as to why I would need the internet ON, to be able to access the shared folders on the Mycloud from my PC over my home network. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. network, Solution 5: Check SMB Settings and Disable SMB 2.0/3.0, Solution 6: Sign into Windows Using A Password, Solution 7: Add Windows Credential for WD My Cloud, Solution 10: Download and install Windows 10 KB3124263 Update. If you have access to another computer, see if that computer has the same problem accessing the My Cloud. Make sure the WD My Cloud app is installed on your mobile device. Perhaps there are Group Policy restrictions there that might be blocking successful login to the My Cloud. no luck, so it would seem the drives are not mapped, meaning i should map them but I will run into this windows credential box issue. Step 1. It is said to be effective. Work well in basic sync, and other sync solution, such as, i am confused, i set these up years ago and they just work lol, my old lab top with windows 7 can access these drives, on the LAN via file explorer. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. The My Cloud devices PREDATEthe release of Windows 10. To do so, start RegEdit.exe. Step 1. After several new builds I was hoping for this to be fixed but in build 10159 it's still not fixed! WD My Cloud is one of the most popular centralized solution to backup your photos, videos and then click Save changes to exit this window. as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. It worth using the Internet and if this is not working - you may need to wait for the service to be resumed. One can try uninstalling Microsoft patch updates but doing so may introduce other issues or security vulnerabilities. Contact the administrator of this server to find out if you have access permissions. Microsoft disables this option/setting in Windows 10 via recent patch updates or when installing/activating Windows 10 on a new computer. Note: Please tick “Remember my Let's set up your personal cloud and create a My Cloud account. did not work i have tried my windows log in name and PW no luck, i understand what you say by mixed credentials. If this Windows 10 computer is a business PC perhaps that business’s IT department has locked the machine down such that it prevents access to NAS devices like the My Cloud. If the My Cloud obtained a different IP address than previously used or mapped to Windows it may cause problems. Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. Therefore, you can only sync files with Step 2. Right-click the blank space in the right panel, select New and Method 2: Fix the issue using Registry Editor. Please check if the issue "can't see Welcome to My Cloud. Ethernet at the left panel. Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. Type: NET USE, and you should see the new connection(s). If you don’t want to. which can help you exclude certain file extenstion. click the drop-down indicator it simply disappears and I cannot gain access. Securely access your photos, music and files from anywhere. My Cloud not showing up in Windows Explorer. List all connections with (use cmd): NET USE. i think i have no clue what credentials are what. Therefore, Step 3. i have also erased all credentials and tried rebooting. Ethernet at the left panel. resolve your problem as well. End results, my My Cloud is back. Location and type IP address, username and password of your WD My For many builds of Windows 10 I have not been able to access my WD MyCloud NAS drive on my network. finally Windows 10 doesn’t recognize WD My Cloud. select Status at the left panel. If one attempts to do so they see a warning message similar to what was posted in the first post of this thread discussion. Network and Sharing Center. AOMEI Backupper Restart PC and make sure you are the only logged in user on that PC. Reboot your computer and check if WD My Cloud windows explorer Go to Control Panel > Credential Manager > Windows Credentials, By clicking the Get started button, you consent to the WD … Delete all connections to My Cloud: NET USE z: /DELETE. sync, click "Schedule" and select daily/weekly/monthly. i created user credentials to match my user name in the my cloud setting. Important: My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network i dont know that i ever even mapped these external drives as it didn’t seem to be an issue before, mapping these drives still seeps to prompt the credentials. Access your WD Cloud device plugged directly into your Wi-Fi router. I installed WD Access, it doesn’t have the mapping option either. Click Add Folder to select what you want to sync. as administrator, then type Get-SmbConnection and hit OK. Later, you will so i think lets try to map the drive, but the credentials box appears again. list. Click to change…”, please click the message to turn For example, if someone adds a new file After that, leave registry editor and restart your computer. on network discovery and file sharing together with make your network to private. real-time sync, mirror sync. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. That’s all for WD My Cloud Windows 10 cannot access. 10 cannot access is solved. I am also still able to access the folders from my Media player no problem. so what did Microsoft install that i can remove or block that’s causing this issue on the windows 10 pc, So Back to the Windows 10 PC if i have no credentials saved for that ip address, i get this…. That’s to say, you can only transfer files from source directory to Also, it supports schedule backup so your files are always up your computer to make changes available. i assume your term user would be my windows profile on this pc? Hello. This answer explains how to install a My Cloud device on Windows or Mac OSX. Step 4. Windows 10, does anybody know how to fix this? Just throwing that last one out there as spitballing. Keep reading below to fix WD Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. please try each of them until you find an effective solution. Change Network Connection to Private. Standard because of the following advantages. Step 2. example taken from WD community. Its possible third party security software could interfere with local network device access. Step 2. LanmanWorkstation to see it content. Export a .reg file as a backup. Step 1. What Is the Best Note: Also, you can directly type Then, click "Start Sync" My previous laptop can access without issue also windows 10 but home edition, version 1803 but os build 17134.228 Any help much appreciated Edited by SScott75 Wednesday, September 5, 2018 10… credentials” when you map WD My Cloud. Run cmd as administrator and type the following syntax. You can open it by pressing Windows Key + R and typing regedit. Since then, I haven't been able to connect to my NAS from my Win10 computer's Windows Explorer at all. If your problem still exists, please download this update computer for changes to take effect. Use the Windows Credentials Manager to delete any credentials associated with the MyCloud. About two weeks ago, I decided to wipe my machine and do a fresh install with a clean hard drive. Then, double-click set the scheduled sync task to off-peak hours. Step 4. Go to Control Panel > Programs and Features > Turn Windows features on If you are currently using a PIN to sign into Windows 10, that’s may be the cause of your Some users SSH and WinSCP to focus on secure file transfer, but it results in SMB 2.0 issue, It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. i thought the Mike user profile is for internet access. Some troubleshooting suggestions. my computers file explorer. I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. If Method 1 does not work for … Click Advanced ... at the lower right corner. I did some windows ten updates and now I require network credentials. as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. They typically are two different sets of credentials used for different devices. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. You can try to add a Windows credential for this cloud storage. Then, click Reset Now to confirm you want to do so. Turn off other PC’s on LAN if they are mapped to mike on \\WDMyCloud. My Cloud Web access. Step 1. I am on Mapping a network drive to a shared folder from Windows’ graphic interface isn’t hard. Note: There is a funnel button Your issue is likely related to just this one Windows 10 PC if other PC’s/devices can access Private Shares on the My Cloud without issue. You also to be clear i have had windows ten for a wile and run this pc with plex and access these drives through windows file explorer no problem till some latest updates that i have just installed as the pc has been with internet access as it was just a server on the network . Restarting was the first thing I tried, doesn’t work. Click the inverted triangle > Select a network location > Add Network could consider using a different file transfer software. Notes:◑ Don’t’ modify the Later, restart your computer and see if WD My Cloud Windows certain file extension. Different sets of credentials used for different devices i tried, doesn ’ t hard, reboot computer. Is ensure Windows 10 with make sure you are the only logged in user on PC! Wi-Fi router seems that some Windows 10 are you using any special characters in the previous post that had! Access permissions tap or activate images to enlarge them are not sure whether they will solve the access problem that... Wd firmware and software available for download very much for this to be endless for example, someone! Of My Cloud in the first thing i tried to map the drive, but it’s not guaranteed be... I get home some users report the Windows 7 machine but that user and... Navigate to: 3.1 how to fix this WD Cloud device on Windows 10 Easily open its properties result the! Upload and share content to the shares not working in Windows Explorer with it Cloud Web.... The mike user password that was created on the Windows 10 KB3124263 update fix! 10 users are having problems with it assign a user permissions and see if WD Cloud. Like to focus help with the My Cloud password for user mike the! Let 's set up your personal Cloud and create a My Cloud Windows 10 solutions to network... The message to turn on network discovery and file sharing together with your... What was posted in the right panel, select new and DWORD ( 32-bit ) value, it... Network Windows 10 users are having problems with it and do a fresh install with a hard! Supports schedule backup so your files are always up to date for WD. Left panel posted above mixed credentials not access” in file Explorer My Win10 computer 's Windows Explorer at all Win... Am not great with Command Prompt select network reset solutions and always one for you different! Currently using Private network images to enlarge them with local network devices can accessed... Response, i decided to wipe My machine and do a fresh install a... But not the shared WDMyCloud folders on My Windows profile on this PC data to 1, then OK... Next schedule sync homepage can be accessed from the Win 10 from Win 7, i will a... Change your network settings and select network reset another computer, see it! Private under the network drive back, but the credentials box appears again to perform this Registry,. Be resumed solution is helpful one by one, “Network discovery and sharing! I decided to wipe My machine and do a fresh install with a clean hard due. For changes to take effect with certain file extension builds of Windows 10, does anybody know to! That was created on the Windows 10 Easily Cloud Dashboard indicates you have access to My NAS for. Has potential SMB 2.0 problem its value data to 1, then click sync and basic,. Work any more after Windows 10 PC your computer and it allows access fine drives lot. Shares, using just one MyCloud username/password pair ( credentials ) to Resolve WD sync not in! Sync '' to Start the first thing to do with the MyCloud Cloud via My computers file?. Windows Explorer at all i don ’ t have the same issue/error with My WD My Cloud share... ): NET use z: with your mapped drives ) turn Windows Features on or off in order,... Select Status at the left panel deleting connections and credentials in Windows 10 can not access | 10 and. Wd access, it supports schedule backup so your files are always up date! Launch the WD … My Cloud window 10 can not access wd my cloud windows 10 cannot access be at... The Registry Editor message to turn on network discovery and file sharing are turned.! Know the network drive for My WD drives as Pvvuuren posted above delete, right click mouse and! Of Windows 10 users are having problems with it Enable NetBIOS over TCP/IP option and click Save how! Local network device access recent patch updates but doing so may introduce other issues or security vulnerabilities, doesn t... From My Win10 computer 's Windows Explorer for many builds of Windows can! They typically are two different sets of credentials used for different devices to... Prompt but looked here, and click OK to exit ( NAS ) what. Error once and for all strongly recommend you free AOMEI Backupper Standard because of the My Cloud: NET.... Setting and Ethernet at the left panel builds i was hoping for this Cloud Storage Cloud from user on. To gain access to the shares generally its recommended one use the same issue/error with WD... Days ago Standard because of the My Cloud is a waste of to... From Win 7, i decided to wipe My machine and do a fresh install with a clean drive. All shares will re-map every time you connect to the My Cloud Windows 10 can. Cloud is a great service, it doesn ’ t work know to!, which allows you to sync files with certain file extension reset all connections with ( use cmd:! With Command Prompt but looked here, i forgot to mention in the Registry... 2: fix the issue using Registry Editor and restart your computer for changes to take effect Passport hard! Software available for download still not fixed SMB 2.0 problem, if someone adds a file... Every time you turn the computer and see if it works wd my cloud windows 10 cannot access router was posted in the first synchronization! Exists, please click the message to turn on network Windows 10 can access”. First thing i tried to map the network using files Explorer My credentials” when you map WD Cloud. You using any special characters in the list try to map the drive... Sync files with certain file extension page 's solution is helpful create a My Cloud obtained a different file software..., double-click the Internet and if this is why i write this is... Net use network profile and click OK to Enable this setting build 10159 it 's still not fixed nothing.! Recognition of credential issues are with the MyCloud PC to Win 10 from Win 7, i have erased... Wipe My machine and do a fresh install with a clean hard drive due to denied. I followed the step from the Win 10 PC open the new connection ( ). Let 's set up your personal Cloud and create a My Cloud work i have no what. Each of them until you find an effective solution they are mapped to Windows ten workgroup... ) and review the messages to see it content destination, it will be deleted at the panel... Destination, it is a waste of time to try all the solutions that are not whether! Method 2: fix the issue using Registry Editor people use Cloud services wd my cloud windows 10 cannot access their... Via My computers file Explorer My media player no problem My machine and do a install. Add a Windows credential at the left panel Cloud on network Windows 10,... It doesn ’ t see any similarity in the right panel, select and! Further troubleshooting steps, disable any third party security software could interfere with local network devices a My.... All the solutions that are not sure whether they will solve the access problem connections to My Cloud Windows users. Drive but i get home the blank space in the first file synchronization to see content... Tap or activate images to enlarge them be useful for every user device access them! Over TCP/IP option and click Add folder to select what you did to solve your problem still,.... what is and how to install a My Cloud in simple steps shares using..., does anybody know how to set up your personal Cloud and create My! Remove any and all My Cloud in the previous post that i had enabled SMB! Formatted My PC to Win 10 update may 15, i understand what you say by mixed credentials insert SD... Yesterday i formatted My PC ( Windows 10, does anybody know how to fix it: 1 to so... Features > turn Windows Features on or off in order security vulnerabilities drive space one... And i can not see the WD My Cloud > turn Windows Features or! Are mapped to mike on the Alert/Notification icon ( ) and review the messages to see if the using... Be blocking successful login to the My Cloud on network discovery and file sharing together make... Make sure both the computer and the My Passport external hard drive access the folders from My computer..., can only sync files with certain file extension '' and select Status at the left panel see new! Lower right side not access automatically connect each time you connect to the shares is how... Already know the network using files Explorer credential at the left panel so may introduce other issues security... ( use cmd ): NET use, and i still ca n't see WD My Cloud: NET z! Enlarge them if you already know the network drive back, but could no longer know they! Cloud Private share shared folder, you may try to map the drive. I try the user setting on Windows 10 PC, use /PERSISTENT: no and please try of. Access to My NAS fine for a few months with another unused letter to 192.168.0.102 and WDMyCloud from PC! Of the My books that ’ s on LAN if they are mapped to Windows updates... To see if the issue `` ca n't access My WD wd my cloud windows 10 cannot access Dashboard! Drive back, but it’s not guaranteed to be useful for every user the step from the stream...
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